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Emergency response and recovery

When the network goes down, bring your own.

Hurricanes, fires and outages take out towers, fiber and power at once. RUCS goes in by hand and has responders online in minutes. No trailer, no generator, no truck access needed.

Three jobs in every disaster

Who needs the network, and when.

Hour one

First responders

Fire, police and EMS need data to coordinate, call for backup and get weather alerts. A hand-carried network keeps up with them.

Days

Relief sites

Tent cities, shelters and FEMA trailers need a way for relief staff and families to reach the people they love.

Weeks

Recovery

Businesses cannot take card payments or reach the cloud until connections return. Restoring internet early helps paychecks come back.

Why RUCS for emergencies

Small enough to carry. Simple enough to trust.

  • Starts at 5 lb. A Distribution Module is about the size of a medium pizza box.
  • Runs from a 12-volt car battery, a wall plug, a small power pack or solar
  • Takes internet from satellite, fiber or cellular, whichever survived
  • Each module serves up to 250 users within 1,000+ feet
  • Listed on FEMA's Authorized Equipment List, AEL 04HW-03-NETD
"I didn't need to look at anything! It's so easy to set up. I just plugged it in and it started working!"
Maj. Gen. David Grange, U.S. Army (Ret.), Tekniam Chairman, on setting up RUCS during a humanitarian mission in Ukraine with Doctors Without Borders
Lahaina, Maui · August 2023

When the fire took the network, RUCS brought it back.

The August 8 fire destroyed much of Lahaina and knocked out cell and phone service. Tekniam's RUCS gave first responders and residents internet and VoIP while the network was down.

Lahaina, Maui: restoring communications after the August 2023 fire A map of West Maui showing the approximate Lahaina burn area on the coast below the West Maui Mountains. A RUCS Portable Communications Link north of town takes satellite internet and passes it to Distribution Modules around the burn area, giving first responders and residents internet and VoIP while cell and landline service was down. Node positions are representative. ʻAUʻAU CHANNEL West Maui Mountains Puʻu Kukui Kāʻanapali Launiupoko Route 30 Lahaina burn area August 8, 2023 · cell and phone lines down Satellite backhaul No local network needed RUCS link Set up north of town Responder staging Shelter and residents Command post Residents What RUCS brought back Internet for first responders Internet for residents VoIP calling RUCS mesh hop Approximate burn area Maui, Hawaiʻi N
Representative layout. Tekniam's RUCS gave first responders and residents in Lahaina internet and VoIP after the August 2023 fire. Node positions, coastline and burn area are approximate.
Deployed

On the ground when it mattered.

  1. Lahaina, Maui

    Supported the response after the August 2023 Lahaina fires.

  2. Ocracoke Island, NC

    Island-wide backup internet for 911 and VoIP, expanded through 2024.

  3. Pacific hurricane season

    Failsafe internet for Pacific emergency management teams in 2023.

  4. Grant County, Oregon

    Acquired RUCS for emergencies and searches for missing persons.

  5. California fire service

    Demonstrated to CAL FIRE and the California Office of Emergency Services.

  6. UN World Food Programme

    Used in the field on humanitarian missions.

Buy it or call us in

Own the kit, or borrow our team.

Communities and companies can keep RUCS on hand for the day it is needed. Or Tekniam's emergency response crew can set up a network for you on a temporary basis, so you only pay for what you use.

Talk to an engineer

Plan your backup network before the storm.

A Tekniam engineer will learn about your mission or community, answer your questions, and show you the fastest way to get connected.

Andrew Heaton, Chief Executive Officer, Tekniam, Inc. aheaton@tekniam.com · 303-570-0058